Subject: Re: LSM Joining Case Test - PARAM SETHI
From: PARAM SETHI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 23 Apr 2020 07:42:00 -0400

| | LSM Joining Case Test

Name | PARAM SETHI
E-mail | [email-masked]
Phone Number | (0510) 9795497442
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | As Blurb 2 is providing the exact information of the person to whom we have to deliver the ticket.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

There is a clear difference between good and great customer service. Good support service means meeting customers’ expectations, and this leads to a secured customer base. While the great customer service signifies exceeding all expectancies, which as a positive consequence, builds brand loyalty.

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