Subject: German Language Test - Pawanjot Kaur
From: HR Livesalesman <[email-masked]>
To: nikhilmittal616 <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>
Date: Wed, 22 Apr 2020 04:35:49 -0700 (MST)

Hi Nikhil, 

Please evaluate! 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

	Whats your first language 	German 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	My answer will be: I have checked your order, sir could you please confirm once your address? So that we can make the order delieverd within next 20 mins. 
(If possible I will make a complimentary choco lava free for the customer.) 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I am Pawanjot, student of Delhi University, pursuing my masters degree in German. I have done English Hons at my graduation level. After that I engaged myself in German language. I have done till C2.1 level from Goethe Institut. At the professional level I worked at Concentrix for one year. There I worked with the german natives and dealt with the german natives on the daily basis. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	Es gibt keinen Unterschied zwischen guten und großartigen Kunden. Alle Kunden sind auf der gleichen Ebene. Das ist unsere Arbeit, entweder gute oder großartige Firma zu sein. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	Ich bin eine geeignete Kandidatin für diesen Job. Ich habe im gleichen Bereich sehr gute Erfahrung. Die Sprachkenntnisse habe ich auch sehr gut. Darüber hinaus kann ich nur sagen, dass ich in dieser Arbeit perfekt bin. 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	Letztes Jahr habe ich Berlin besucht, die Hauptstadt von Deutschland ist. Diese Stadt hat besonders Pluarlismus der Kultur. Man kann die Menschen von Weltweit sehen. Es gibt so viele Sehenswürdigkeiten, die ihren eigenen historischen Kontext enthalten. Als ich in Berlin war, hatte ich an einem Projekt gearbeitet. Ich habe Mueseumisland besucht und darüber Forschung gemacht. Die Forschung war über die kulturelleerinnerung, die auf Englisch war. Das Projekt wurde von der Universität Potsdam organisiert. Das war eine tolle Erfahrung und Herausforderung meines Lebens.