Subject: Arabic Language Test - MD JAVED QAMAR
From: MD JAVED QAMAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 20 Apr 2020 01:01:48 -0400

| | Foreign Language Screening Test

Name | MD JAVED QAMAR    /  (7838267609) 8178190387    / [email-masked]
Whats your first language | Arabic

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

First we will say . Really apologies about this convenience by heart.and convence them u will immediately receive 30 minutes .and thanks for long appreciate and waiting in this concern.my dear customer your next order wil be Hassal free . Once again thanks

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

10+12 .from nadwa Lucknow.
B A . Arabic  From jmi New Delhi
MA . Arabic from jmi new Delhi
Experience. 4 years in Arabic language.right now I am working at startek Gurgaon .it is international Arabic process .
Here I am working from 19 November 2018 till now.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

Excellent

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

حل اسئله الضيف.

حل قضية الضيف بأسرع وقت ممكن.

ان يكون الضيف سعيد ا

الضيف يكون مطمئن على جوابنا.

ان نقدم خدمات بأفضل الطرق

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

التاج محل
التاج محل هي دورة يتيمة في العالم.و أكثر الناس من العالم يتشوقون لزيادة هذا المبني لأن هي من عجائب الدنياالسبعه وغرائبها.قد زرت مع زملائه وأصدقائه المدرسة.وتجولنا و طعمنا في المطعم و قبل غروب الشمس رجعنا بيتنا.ه

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