Subject: FW: LSM Joining Case Test - Pranav Bhat
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 15 Apr 2020 09:37:16 +0000

Reject

From: Pranav Bhat <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 15 April 2020 at 2:48 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Pranav Bhat

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Pranav Bhat
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (180005) 9149977254
Which blurb would you select?   Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    I select blurb 2 as customer is anxious for this tickets
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Conceptually, the main difference between providing good customer service and delivering greatcustomer service is that, in the former, you are probably only barely keeping your customers satisfied; while in the latter, you are not only keeping them satisfied  you are also keeping them loyal.
Good customer service is how you greet and treat the customer in a nice and proper way where the customer is happy being served. But excellent customer service skill is meeting the demands and reaching beyond the customer's expectation. A total quality service.

You can edit this submission<https://www.jotform.com/edit/4627514823333442430?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=edit_submissions&utm_campaign=notification_email_footer_submission_links&email_type=notification> and view all your submissions<https://www.jotform.com/submissions/71642161625452?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=view_all_submissions&utm_campaign=notification_email_footer_submission_links> easily.