Subject: Arabic Language Test - Ahmad Daraghmeh
From: Ahmad Daraghmeh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 14 Apr 2020 18:00:30 -0400

| | Foreign Language Screening Test

Name | Ahmad Daraghmeh
Whats your first language | Arabic

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

I'll tell him the truth with sorry language
Just !!
The truth better than lie
In all situatios

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

Ahmad izz
I have 24Y
Im a Agricultural engineer
And im a Technical Support from 8.28.2019

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | The difference is in the customer’s feeling when the phone is turned off, and also taking time to solve the problem and the amount of manners from the technical support employee

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

1.More than 7 months of continuous experience
2.Pick out beautiful words
3.Previous experience in technical maintenance
4.Strong personality and I am practical
5.Love to communicate with others

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | Ramallah

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