Subject: Arabic Language Test - yousef Abushaar
From: yousef Abushaar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 14 Apr 2020 15:08:37 -0400

| | Foreign Language Screening Test

Name | yousef Abushaar
Whats your first language | Arabic

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

I will tell him ever so sorry about   mistake and will try excute his order faster
and try  compensation  him

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

my name is yousef abushaar
29 years olds

I have bachelor,s degree in Electrical Engineering from Islamic university of gaza in 2014
I good communication   skill
I able to use various software programs
I work as call cenetr in  Reach Company

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

the good customer service provides basic support nothing more
but  great customer service provide better support and service  from where quality
to keeps on customer

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

Excellent Phone Skills
good listening and communication skills
bear the good and bad attitude of others
work under pressure
like to help people

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

unfortunately, I cant travel to any contry
but  I wish visit many contry soon

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