Subject: Arabic Language Test - Agness Turkman
From: Agness Turkman <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 14 Apr 2020 12:03:22 -0400

| | Foreign Language Screening Test

Name | Agness Turkman
Whats your first language | Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | first i will apologize , And make sure again that all of his data correct and inform him that his request will be sent as soon as possible
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | I graduated in 2018 from BZU uni in Psychology, a minor in Sociology, and I am currently working on the hotline with the World Food Program+i love pets
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | I think the difference between them is the level of customer satisfaction
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | I am a good listener

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

I have traveled to Marsa Matruh, it is considered a tourist place in Egypt, the place is very wonderful, the sea is clear, and the air is fresh, its a l
Place to heal your soul

| |