Subject: Fwd: LSM Joining Case Test - Sandeep Rana
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Tue, 14 Apr 2020 12:35:13 +0000

Reject

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Begin forwarded message:

From: Sandeep Rana <[email-masked]>
Date: 14 April 2020 at 17:33:42 GMT+5:30
To: Saurabh Dadu <[email-masked]>, Deeksha Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Subject: Re:  LSM Joining Case Test - Sandeep Rana

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Sandeep Rana
E-mail  [email-masked]
Phone Number    (0120) 9953561610
Which blurb would you select?   Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    BA
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Good
1- give resolution.
2- on time.
3- always promote our company
Great
1- FCR
2- give resolution on time for repeat customers.
3- give sympathy,empathy,apologies when required.

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