Subject: Fwd: LSM Joining Case Test - Anurag Yadav
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Tue, 14 Apr 2020 09:14:05 +0000

Reject

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Begin forwarded message:

From: Anurag Yadav <[email-masked]>
Date: 14 April 2020 at 13:17:11 GMT+5:30
To: Saurabh Dadu <[email-masked]>, Deeksha Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Subject: Re:  LSM Joining Case Test - Anurag Yadav

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Anurag Yadav
E-mail  [email-masked]
Phone Number    (201301) 7840023143
Which blurb would you select?   Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    Because by this customer can trace his / her tickets of its own and also can change the delivery address option by its own without contacting the customer care service.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   The main difference between providing good service and great service is that, in the former, you are probably only barely keeping your customers satisfied, while in the latter, you are not only keeping them satisfied - you are also keeping them loyal.

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