Subject: Re: LSM Joining Case Test - Abhishek Tiwari
From: Abhishek Tiwari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 13 Apr 2020 02:49:26 -0400

| | LSM Joining Case Test

Name | Abhishek Tiwari
E-mail | [email-masked]
Phone Number | (91) 8287628478
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I would select this blurb because it's more formal way of replying to the customer query as well dobule checking the address provided this would help in building the trust between the company and the customer which can later on help in getting future benefits and business
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The difference according to between good and great service is not just satisfaction of the customer but also trust building and loyalty towards the customer which could have a very fruitful result in future as well opening new doors for future buisness and assuring the brand's reputation.

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