Subject: Re: LSM Joining Case Test - Shivani singh
From: Shivani singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 13 Apr 2020 02:36:10 -0400

| | LSM Joining Case Test

Name | Shivani singh
E-mail | [email-masked]
Phone Number | (91) 7982363027
Which blurb would you select? | Blurb 3
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I would select this blurb as it is providing an alternative e-tickets.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is something when we serve our customer taking it as our duty and not build any rapport with customer on the other hand if we empathize with customer and deliver the best resolution available will be great customer service.

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