Subject: Re: LSM Joining Case Test - Dharm Prakash Singh
From: Dharm Prakash Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 12 Apr 2020 07:09:41 -0400

| | LSM Joining Case Test

Name | Dharm Prakash Singh
E-mail | [email-masked]
Phone Number | (+91) 8292052783
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | This blurb provides the best resolution of customer queries. As she is travelling to the destination in two days. And, she wants it delivered to her hotel. This blurb provides the option for that also.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | There is a thin line between both. Sometimes, we need to go beyond protocols to help the customer.

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