Subject: Re: LSM Joining Case Test - Nikhil Kumar
From: Nikhil Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Apr 2020 14:31:23 +0000

| | LSM Joining Case Test

Name | Nikhil Kumar
E-mail | [email-masked]
Phone Number | (91) 9599785905
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I will assure to the customer.Sir/mam,Your Tickets is in queue and it's already in progress so ,once the tickets will issue you will get an email alert on your concerned email address.I would like to confirm once again customer Billing Address and Email address .if once, we are on the same page,once again confirm the time and date for delivery of the products or tickets.Apparently,Greet passenger about our brand values.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service is confirm Brand values with passenger or customer.Great customer listen  to the customer will in nuanced way.
However, great customer service is to repreasent himself as a model.Ask customer issue and listen perfectly.

| |

You can edit this submission and view all your submissions easily.