Subject: Re: LSM Joining Case Test - Abhinav Kumar Singh
From: Abhinav Kumar Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Apr 2020 06:40:31 -0400

| | LSM Joining Case Test

Name | Abhinav Kumar Singh
E-mail | [email-masked]
Phone Number | (+91) 9519026674
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Well there are plethora of reasons behind choosing this particular blurb. The first and most viable reason is its flexibility as updation of address, hence,  an individual can select the address wherever he wants to receive their tickets. Furthermore, tracking facility is available  which helps to keep a track of the progress. Moreover, in this blurb it also instructs users to make sure to arrange something if they are not putting their permanent address. In general, this this blurb provides alot of flexibilty ,thus, customer will he totally satisfied.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | In my perspective understanding what customer really needs is crucial and resolving their queries in a least possible time will definitely add a charm in the whole scenario. Additionally, an executive needs to have some patience as it is a key in his sector. Consequently, treating each customer equally instead of discriminating on the basis of their voice tone, gender and on is crucial.

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