Subject: Re: LSM Joining Case Test - Sanjay Sharma
From: Sanjay Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Apr 2020 06:26:14 -0400

| | LSM Joining Case Test

Name | Sanjay Sharma
E-mail | [email-masked]
Phone Number | (+91) 9818846493
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I belive blurb 4 provide the required information and solve the query of the customer.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service : satisfaction of the customer by providing solutions for any issue / problem they face in a particular product or service.

Great customer service : Going extra mile for the customers and make sure their needs are met in effective and efficient manner. Which makes the customer's mind to use the same product and services in future.

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