Subject: Re: LSM Joining Case Test - Shalini Sikarwar
From: Shalini Sikarwar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 10 Apr 2020 11:14:19 +0000

| | LSM Joining Case Test

Name | Shalini Sikarwar
E-mail | shalinisikarwar. [email-masked]
Phone Number | (201301) 8839481362
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | In this blurb 4,we are asking about the exact address or location where we have to send the tickets. As well as we are taking the confirmation from the client that someone should be available to sign the delivery and further more if the client can change the adress also as client will be travelling in two days itself.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | In good customer service, we can provide the services and keep the customer satisfied. Whereas in great customer service, we deliver the services and keep the customer satisfied. In addition we keep the customer loyal also.

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