Subject: Re: LSM Joining Case Test - J Mayur
From: J Mayur <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 10 Apr 2020 03:40:20 -0400

| | LSM Joining Case Test

Name | J Mayur
E-mail | [email-masked]
Phone Number | (201308) 9560437683
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Because they are providing the ticket to the location where she is demanding , additionally they are giving the choice like hotel where she can collect his ticket ,she can also update her address on given the link.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service is like you are giving the solution to the customer and giving sampthy to the customer but not giving the exact solution by being in their place.

Great customer service is like you are actively listening to the customers queries and giving empathy to the customer by putting yourself in their place

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