Subject: Re: LSM Joining Case Test - Dharm Singh
From: Dharm Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 9 Apr 2020 11:29:17 -0400

| | LSM Joining Case Test

Name | Dharm Singh
E-mail | [email-masked]
Phone Number | (+91) 8292052783
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Because she's travelling in two days and none of the other blurbs clarify the issue she raised for delivering it to the hotel.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | I would like to go with straightforward opinion and that's the way to manipulate the customer in favour of the company. In some cases, going out of the box to help the customer.

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