Subject: FW: LSM Joining Case Test - Durgesh Singh
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Thu, 9 Apr 2020 08:24:43 +0000

Reject

From: Durgesh Singh <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 9 April 2020 at 12:59 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Durgesh Singh

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Durgesh Singh
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 8130052787
Which blurb would you select?   Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    Correct information need to collect from customer because he/she is travelling for the event. Only correct information can help customer to get ticket on time like hotel or place where he/she is going to stay, contact person name and number, if the ticket will reach early.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Need to ask right question calmly because sometime, customer might be in harsh mood .
So handle the call calmly with patience. Appreciate the customer for their time and patience

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