Subject: Re: LSM Joining Case Test - Shivam Rai
From: Shivam Rai <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 8 Apr 2020 03:12:53 -0400

| | LSM Joining Case Test

Name | Shivam Rai
E-mail | [email-masked]
Phone Number | (+91) 6393262116
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I selected blurb 4 as there are clear instructions to the customer that if the ticket needs to be delivered to any hotel or office, it has to be mentioned. User will be able to receive it surely.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good service - the service when meets the customer's expectation.

Great service - the service which far exceeds the customer expectation with efficiency.

| |

You can edit this submission and view all your submissions easily.