Subject: Re: LSM Joining Case Test - Kapil Sharma
From: Kapil Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 7 Apr 2020 04:40:45 -0400

| | LSM Joining Case Test

Name | Kapil Sharma
E-mail | [email-masked]
Phone Number | (91) 8847640276
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | this is the appropriate answer to this question as per my understanding

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Listening is one of the simplest secrets of customer service.
It's important to respond quickly to all inquiries, even if it is only to say you are looking into the issue and will be back in touch.
handling your customer service tasks are always courteous and respectful.
To provide great customer service, you need to know what you're selling, inside and out.

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