Subject: Re: LSM Joining Case Test - Prafull Negi
From: Prafull Negi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 6 Apr 2020 12:57:20 +0000

| | LSM Joining Case Test

Name | Prafull Negi
E-mail | [email-masked]
Phone Number | (91) 8477047467
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | i select option no. 2 because in this option the customer can access to e tickets where they can track there order and print the ticket itself whenever the organiser issue them and also If you are travelling to the event then you can also add your travel address and expected departure date as soon as possible and they will make sure your tickets are shipped to the right place. So I think this could be the possible blurb for a customers satisfaction if he/she wants to travel anytime.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The main difference between a good and great customer service is that a great customer service is when you provide an extra mile for your customer and make your customer extra happy with all the possible efforts you can make. And a good customer services is all about providing a good service within the scenario.

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