Subject: FW: LSM Joining Case Test - Javid Ahmad Malik
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 6 Apr 2020 08:36:22 +0000

What was he for?

From: Javid Ahmad Malik <[email-masked]<mailto:[email-masked]>>
Date: Monday, 24 February 2020 at 1:12 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Javid Ahmad Malik

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Javid Ahmad Malik
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9650033081
Which blurb would you select?   Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    I selected the 4th Blurb because we need to make our customers happy and if customer has raised the issue to us we have to make him feel the good Travel marketplace in today's competition.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   There is not a vast difference between good and great customer services, But the main difference is make customers feel happy and satisfied within the limitation of the process. In modern world there is competition, So everyone is trying to provide great customer services instead of good customer services because, If we provide great services to the customer he will retain whenever he plans to go somewhere instead of going others sellers.
Good and Great services are similar but the only main difference is if you provide the good service there are many options for the customer and great service will not not allow user to go anywhere.

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