Subject: FW: LSM Joining Case Test - SAURABH SINGH
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 6 Apr 2020 07:20:12 +0000

Reject

From: SAURABH SINGH <[email-masked]<mailto:[email-masked]>>
Date: Saturday, 4 April 2020 at 8:46 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - SAURABH SINGH

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    SAURABH SINGH
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (0512) 8960858483
Which blurb would you select?   Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    MY REASON TO SELECT THIS OPTION IS THAT DOUBLE CHECKING THE ADDRESS AND  INFORMATION ABOUT TRACKING AND COURIER IS GIVEN IN COMMUNICATED MANNER
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   the main difference between providing  gooD customer service and delivering “great” customer service is that, in the former, you are probably only barely keeping your customers satisfied; while in the latter, you are not only keeping them satisfied – you are also keeping them loyal! This is a very important distinction – and one that many services providers do not always “get”.

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