Subject: FW: LSM Joining Case Test - NIPUN Bhardwaj
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 6 Apr 2020 07:18:00 +0000

Below average written, how was spoken?

From: NIPUN Bhardwaj <[email-masked]<mailto:[email-masked]>>
Date: Saturday, 4 April 2020 at 8:13 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - NIPUN Bhardwaj

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    NIPUN Bhardwaj
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9997034442
Which blurb would you select?   Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    I will sellect this because as the  customer himself informed that he is travelling in 2 days and asked to deliver the ticket to his hotel.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Good customer service is that when we provide the required resolution to the customer. But the great customer service is what, when we make him feel that we can understand his situation and we will do our best to sort out his issue and to show him that he needs not to worry we are here for him always if he needs us anytime.

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