Subject: Re: Job Description for CCE Profile | LiveSalesman
From: Bhavna Sharma <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Tue, 12 Feb 2019 18:29:07 +0530

Thanks for the email.  But this profile is totally different with my
current profile. And I am not comfortable in 24*7 shift.

On Tue, 12 Feb, 2019, 18:22 HR Livesalesman <[email-masked] wrote:

> Hello Bhavna,
> As requested, I'm sending you the job description here.
>
> *Job Description*
>
>
> *We are looking for talented customer service professionals to be a part
> of our operations team, delighting customers with each interaction. *
>
> *EXCELLENT GROWTH AND LEARNING OPPORTUNITIES FOR CANDIDATES WHO TAKE
> INITIATIVE. AMONST THE FASTEST PROMOTIONS IN THE INDUSTRY FOR HIGH
> PERFORMERS*
> *About the Job* : The job requires interacting with customers of from
> around the world primarily over E-mails and Phone calls to ensure all
> issues are resolved to customer's satisfaction. Job requires you to
> understand the customer's problems accurately, follow the established
> procedures to investigate and resolve the problem, and communicate with the
> customers. You would be working in multi-tasking environment working on
> multiple customer services and back-office operations at the same time.
>
> *Requirements* :
>
>    - Excellent command over *written and spoken English* with fluency (NO
>    EXCEPTIONS)
>    - Problem solving and analytical skills
>    - Communication and interpersonal skills
>    - Ability to work in high pressure environment
>    - Self motivated
>    - Self disciplined
>    - Typing speed - 35 wpm or more
>    - International Call Center experience is not required, but will be an
>    added plus
>    - Flexibility to work in 24x7 environment
>
>
>
>
>
> Thanks & Regard,
> Ashfaque
> Human Resources
> LiveSalesman
> Noida, India
> *+911204332621 Ex.12*
> *+917042335393*
>