Subject: Fwd: German Language Test - Vimal Bisht
From: HR Livesalesman <[email-masked]>
To: Kritika Mirchandani <[email-masked]>
Date: Tue, 12 Feb 2019 01:55:27 -0700 (MST)

Hello Kritika, 
Can you evaluate this DE test, please? 
If you think his written in good then, can you come up check his vocals? 

Thanks & Regard, 
Ashfaque 
Human Resources 
LiveSalesman 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "Vimal Bisht" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "viraat" <[email-masked]>, "HR Livesalesman" <[email-masked]> 
Sent: Tuesday, February 12, 2019 2:08:04 PM 
Subject: German Language Test - Vimal Bisht 

		Foreign Language Screening Test 	Name 	Vimal Bisht 
Whats your first language 	German 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	I will tell customer that it was my mistake as i have entered your address incorrectly and apologise for the same. In gesture of providing good customer service, I will provide him some discount coupons for next purchase. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My name is Vimal Bisht and i am 33 years old. I was born in uttarakhand but brought-up in delhi. In 2003, i have completed my Schooling from Green Field Public School. Then i have decided to pursue Language course from Max mueller. After completing my Course, i have worked in different project as Translator. Projects were with different cleints. Most prestigious client were Amazon, IBM, HCL, Deutsche Bank etc. I enjoyed working over there. I almost compromise 9.5 years of experience. My free time activities are playing Snooker, listening to music etc. My familie consist of 5 members. My father is a Businessman and my mother is a Housewife and my 2 sister. One is working with Infosys as Big Data developer and another is working with CBSE. That is all about myself. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	Gute Kundenbetreueung: Jemand erfuehllt jede Voraussetzung des Kunde. Unterschrieb jede Probleme des Kunde und finde eine Loesung dazu. 

Ausseordentliche Kundenbetreueung: Zuerst hoert Jemand die Probleme des Kunde. Mach die Problemeunterschreibung. Dann findet er/Sie eine Loesung gegen die Probleme und verteil die Aufgaben in verschiedenen Schritten. Fuehr die Aufgabe Schritt zu Schritt auf. In diesem Art und weise kann Jemand ausseordentlich die Kunden betreuen. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	- Ich komme 100% zu meine Versprechung aus. Das bedeutet, wenn sie eine Aufgabe zu mir geben, erfuehle ich jedes Voraussetzung der Arbeit. 
- Ich lerne neue Dinge schnell. 
- Ich verwalte meine Jede Arbeit selbstaendig. Ich verteile meine Arbeit in verschiedenen Schritten. Dann entescheiden, welche Arbeit zuerst ausfuehren muss. 
- Ich habe 9.5 jahrige Erfahrung in die Kundendiesntabteilung bei Amazon, Deutsche Bank, Colt und FCS. 

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	Kuerzlich habe ich Hyderabad gereisst und das war meine wunderbare Erfahrung. Hyderbad ist die Hauptstadt des suedindischen Bundestadt Telangana. Es ist ein bedeutendes Zentrum der Technologiebranche und beherbergt viele gehobene Restaurants und Geschaefte. Zu den historischen Staetten zaehelen das Golconda Fort und Charminar, eine Moschee aus 16. Hundert jahren. Ich errienere nicht an Namen des Nawab, wer Hyderbad im jahr 1591 gefunden hat.