Subject: Re: LSM Joining Case Test - Ch Anvesh
From: Ch Anvesh <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 5 Feb 2019 05:19:27 -0500

| | LSM Joining Case Test

Name | Ch Anvesh
E-mail | [email-masked]
Phone Number | (+91) 9700020110
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I select the blurb 4 because the policies of any company or an organisation is to provide a better customer service to the customer without any consequences.As the client is travelling to the place where the event is going to be held,it is responsibility of the company or an organisation to deliver the tickets to their clients either to the hotel or personal address.If the company provide such services,there will be a strong bond among the clients and organisations.It helps the organisation to increase ones own profit and a good reputation as well as the fame in their respective competitive field.If the organisation does not provide the good customer service,it may be potential threat to the organisation or company.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service is the  providing the service which customer is facing a particular issue and resolving the same.
Great customer service is providing the service to the client and resolving the issue by adding a WOW factor to the service provided.In great customer service the customer will be more satisfied and the individual may spread good reviews which in turns lead to increase in the reputation of he organisation.

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