Subject: Re: French Language Test - NDJIMB MBAV BAVON
From: Ashwinee Latchayya <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Wed, 30 Jan 2019 00:30:17 -0700 (MST)

Hi Ashfaque, 

It's a 'no' for this candidate. 

Kind Regards, 
Ash 

From: "HR Livesalesman" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 30 January, 2019 12:55:35 
Subject: Fwd: French Language Test - NDJIMB MBAV BAVON 

Hello Ashwinee, 
Can you evaluate this FR test? 
Let me know if I can shortlist this candidate for the next round. 

Thanks & Regard, 
Ashfaque 
Human Resources 
LiveSalesman 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "NDJIMB MBAV BAVON" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "viraat" <[email-masked]>, "HR Livesalesman" <[email-masked]> 
Sent: Wednesday, January 30, 2019 12:46:03 PM 
Subject: French Language Test - NDJIMB MBAV BAVON 

		Foreign Language Screening Test 	Name 	NDJIMB MBAV BAVON 
Whats your first language 	French 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	After realising that the address was not correct i will ask the customer to provide me with the correct address,once the customer provide me the correcte address without wasting time i'll forward the address to the diliver Man and ask him to deliver the pizza as soon as possible to the exact address provided by the customer. Once the pizza i'll call the customer to appolozise for the incoveniant cause and make him sure that the same mistake won't happen again. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My name is NDJIMB MBAV BAVON a Congolses citizen,i was born in Congo in 06/04/1993 in a famaly of 8 where i'm the third born. I complete my primary school in Congo itself and after my primary school i went to the boarding school where i spend 6 years for my secondary school,after my secondary school in 2014 i moved from Congo to India in December for my Bachelor which i complet from JB KNOWLEDGE PARK a college which is affiliated to MDU Rothac University in Haryana state,i complete my Bachelor in Business Administration. As i finished with my Bachelor i decided to work in my project which in LOGISTIC as would like to make it as profession. Here's my background. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	La difference entre un bon service client et meilleur service client. Un bon service client repond aux besoin du client,un bon service client c'est aider,guider le client a trouver une solution a ses besoins,faire de lui un ami le mettre a votre enfin de satisfaire ses besoins, aussi longtemps que le client est roi il faudra bien etre en mesure de le satisfaire pour que prochainement qu'il puisse revenir a nouveau vers vous et soliciter votre service. Un meilleur service client lui viens tout justement completer le service client, le meilleur service client depase les attentents du client en l'offrant un service auquel il s' y attendais pas,trouver non seulement une solutions a ses besoins mais aussi le guider pour qu'il obtient de reponses a ces questions ou encore une solution a ses besoins, voila un peu en quelque sorte la difference entre un bon service client et meilleur service client. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	C'est qui fait de moi un meilleur candidat pour ce poste ce l'envie que je d'apporter mon savoir faire a la company en donnant le meilleur de moi pour enfin aider la company a garder sa bonne relation enver ces clients. Aussi en donnant le meilleur de moi cela me permettra de gagner encore plus d'experience en matiere de communication avec les clients,sur ceux je donnerais le meilleur de moi car je veux ce travail du fond de moi. 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	Le pays que je visiter et bien L'Inde juste apres que je quitter mon pays d'origine,l'Inde et un pays ou je suis venu apprendre beaucoup des choses de la vie que j'ignorer avant quand j'etais encore en RDC je non seulement appris a vivre avce les gens mais je appris comment les gens vivent ici,par la je parle de la culture Indienne du mode de vie Indienne qui different de la notre,en Inde je suis devenu mature que quand j'etais encore chez moi ici je appris a etre responsable de ma propre vie pour ceux L'Inde a beaucoup apporter a ma vie. Il est vrai que partout au monde on trouve differentes personnes et leurs mode de vie et que tous les mondes n'ont pas la meme vision ou ne partage les memes idees que vous d'ou parla je appris a vivre non seulement comme je vivais avant chez nous,mais plutot je adopter un style de vie Indienne. En gros je peu dire que mon experience en se resume sur l'apprentisage de la vie et cela ma beaucoup aider etre l'homme que je suis aujord'huit,voila un peu ce que je retiens de mon passage en Inde.