Subject: Fwd: German Language Test - Dimpy Chawla
From: Kritika Mirchandani <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Mon, 17 Dec 2018 02:14:04 -0700 (MST)

Hi Ashfaq, 

I have reviewed the test and can confirm that its a No for this candidate. 
She has used improper grammar in almost every sentence. Both german and English skills are poor so I cannot approve this candidate. 

Please let me know if you need further assistance on this. 

Kind Regards 
Kritika Mirchandani 

From: "HR Livesalesman" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Sent: Monday, 17 December, 2018 14:22:27 
Subject: Fwd: German Language Test - Dimpy Chawla 

Hi Kritika, 
Can you have a quick evaluation of a DE test? 

From: "Dimpy Chawla" <[email-masked]> 
To: [email-masked], "Ashish Dabral" <[email-masked]>, "viraat" <[email-masked]>, "HR Livesalesman" <[email-masked]> 
Sent: Monday, December 17, 2018 2:19:16 PM 
Subject: German Language Test - Dimpy Chawla 

		Foreign Language Screening Test 	Name 	Dimpy Chawla 
Whats your first language 	German 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	First i will apologize my mistake and i will definitely say sorry to him.i will told him briefly that this mistake is done from my side that i note the wrong address, because i want to and i think there is no issue to rectify own mistakes and learn from them. 
Than after that i will say to him that please wait for next 30 minutes and the fresh pizza will be again delivered to your correct address and that will definitely a gesture to be sorry and that will be complimentary from our side. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	Myself Dimpy Chawla. I born and brought up from Delhi. I Completed my Graduation from Delhi University and completed my Advance Diploma level in German. Right now i am pursuing my German B2 level from MAX MUELLER BHAVAN as well. Right now i am fresher and looking forward for some professional experience in your prestigious organisation LIVESALESMAN. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	Meiner Meinung nach dieses thema Gute Kundendienst ist eine positives punkt zum kundenVertreter aber, grossartig kundendienst ist ein kompliment für die Kundenvertreter.Wenn kunde hat dich eine "Großartig kundendienst" gesagt , dann daswar eine tolles Erhfarung. Gute Kundendienst ist eine muss für die Vertreter . Wenn er den Kunden nicht zufriedenstellen kann, muss er nicht für ihn arbeiten. 
Ich Glaube wenn man in einer Firma arbeite, dann man nur nimmt die kompliment "Großartig kundendienst" für die kunden als auch von den Supervisor. 

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	Ich habe die Qualität, um die Arbeit pünktlich abzuschließen. 
Ich habe die Qualität, die ich aus meinen Fehlern noch lernen kann. 
Ich möchte immer die Bedürfnisse meiner Kunden von meinen Arbeitsleistungen befriedigen. 
Ich arbeite in Ihrem Firma mit volle Kraft und mit voller Würde. 
Das ist alles ich will sagen Über mich und Über meine Qualität. 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	Letzten Monat fahre ich nach Jaipur. Das ist eine tolle stadt . Ich fahre mit meiner Mutter und Vater . Wir wollen noch einmal nach Jaipur fahren. Dort habe ich BHANGARH FORT, BALAJI TEMPLE besucht. Bhangarh fort ist sehr unheimliche platz. Meiner mutter und ich war so aufgeregt nach besichtigen dieses platz. 
am Ende will ich sagen, das war eine tolles Erfahrung und ja ich will noch einmal dort fahren.