Subject: Job Descripion | Customer Service Executive | Fluent English Only
From: HR Livesalesman <[email-masked]>
To: [email-masked]
Date: Wed, 12 Dec 2018 04:50:47 -0700 (MST)

Hi Sugam, 
For your reference, kindly go through the Job Description for the Customer Service Executive profile. 

Job Description 

Job Summary 
We are looking for talented customer service professionals to be a part of our operations team, delighting customers with each interaction. 

EXCELLENT GROWTH AND LEARNING OPPORTUNITIES FOR CANDIDATES WHO TAKE INITIATIVE. AMONGST THE FASTEST PROMOTIONS IN THE INDUSTRY FOR HIGH PERFORMERS 

Responsibilities and Duties 

About the Job: The job requires interacting with customers of from around the world primarily over E-mails and Phone calls to ensure all issues are resolved to customer's satisfaction. Job requires you to understand the customer's problems accurately, follow the established procedures to investigate and resolve the problem, and communicate with the customers. You would be working in multi-tasking environment working on multiple customer services and back-office operations at the same time. 

Required Experience, Skills and Qualifications 

    * Excellent command over written and spoken English with fluency (NO EXCEPTIONS) 
    * Problem solving and analytical skills 
    * Communication and interpersonal skills 
    * Ability to work in high pressure environment 
    * Self motivated 
    * Self disciplined 
    * Typing speed - 35 wpm or more 
    * International Call Center experience is not required, but will be an added plus 
    * Flexibility to work in 24x7 environment