Subject: Fw: 17988893 / Broker FR / Nimes vs St. Etienne / 27/10/2018 / buyer chasing for refund.
From: Nuno Correia <[email-masked]>
To: India SS Escalations <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Sun, 14 Oct 2018 14:19:43 +0000

Hello,

Can you guys please help here?

Best Regards,

Nuno Correia|
________________________________
From: Ashwinee Latchayya <[email-masked]>
Sent: 14 October 2018 14:39
To: Nuno Correia
Cc: Thoms Mavula
Subject: 17988893 / Broker FR / Nimes vs St. Etienne / 27/10/2018 / buyer chasing for refund.

Hi Nuno,

Yannick Wiedmann offered alternative tickets to the buyer which he has refused and chasing refund.

Can SS team look into this please.

Kind Regards,
Ashwinee

________________________________
From: "Thoms Mavula" <[email-masked]>
To: "Ashwinee Latchayya" <[email-masked]>
Sent: Sunday, 14 October, 2018 19:02:48
Subject: 17988893 /     Power Seller  Broker  FR  /    Nimes vs St. Etienne   /   27/10/2018 20:45    /   buyer chasing for refund.

Hi ashwinee,

Buyer emailed us chasing for refund.
Seller listed the tix in bloc  K. Seller contacted us requesting to provide a replacement tix in block R.
Yannick.Wiedmann contacted buyer requesting him to accept the new replacement tix. But the buyer was not agreed.
So can you please check this case and inform me about the next action to be taken.