Subject: 17988893 / Broker FR / Nimes vs St. Etienne / 27/10/2018 / buyer chasing for refund.
From: Ashwinee Latchayya <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Thoms Mavula <[email-masked]>
Date: Sun, 14 Oct 2018 19:09:27 +0530 (IST)

Hi Nuno, 

Yannick Wiedmann offered alternative tickets to the buyer which he has refused and chasing refund. 

Can SS team look into this please. 

Kind Regards, 
Ashwinee 

From: "Thoms Mavula" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Sunday, 14 October, 2018 19:02:48 
Subject: 17988893 / Power Seller Broker FR / Nimes vs St. Etienne / 27/10/2018 20:45 / buyer chasing for refund. 

Hi ashwinee, 

Buyer emailed us chasing for refund. 
Seller listed the tix in bloc K. Seller contacted us requesting to provide a replacement tix in block R. 
Yannick.Wiedmann contacted buyer requesting him to accept the new replacement tix. But the buyer was not agreed. 
So can you please check this case and inform me about the next action to be taken.