Subject: 14451078 - Broker UK - Cliff Richard - 14/10/2018 19:45 - Buyer is chasing tickets
From: Ashwinee Latchayya <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Pooja Pachauri <[email-masked]>
Date: Fri, 12 Oct 2018 18:31:40 +0530 (IST)

Hi Brian, 

Buyer called chasing tickets and is very upset. MSBD: 07/10/2018 

Can SS team contact Broker UK and check if they will fulfill please. 

Kind Regards, 
Ashwinee 

From: "Pooja Pachauri" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 12 October, 2018 18:27:19 
Subject: 14451078 - Broker UK - Cliff Richard - 14/10/2018 19:45 - Ticket not received 

Hi Ashwinee, 

Buyer called and she is highly frustrated because she has not received the tickets yet not even any tracking number. She said it is a scam and she is not gonna get the tickets. She need refund. Also threatening to report the police and report it with bank as a scam. 

Broker's MSBD is 07/10/2018 and there is no information for the tickets. Can we please ask the broker when they are going to provide ticket or we can substitute the order. 

Thanks, 
Pooja