Subject: Re: 18396799 - fan seller - Steve Hackett - 11/10/2018 - seller seeking payment
From: Ashwinee Latchayya <[email-masked]>
To: Tavish Gawri <[email-masked]>
Date: Fri, 12 Oct 2018 17:04:04 +0530 (IST)

Payment will not be made - It's written in one of the email sent to the seller. 

viagogo reserves the right to cancel the Seller’s sale, find replacement tickets for the Buyer and the Sellers may be subject to a replacement fee or other charges, for any order isn't fulfilled via the delivery method indicated at the time of sale directly to the Buyer and no later than the shipping deadline communicated at the time of sale. As you didn't ship your tickets within the given deadline, we've been able to reverse the charges but unfortunately you won't be paid for the sale. 

From: "Tavish Gawri" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 12 October, 2018 16:49:47 
Subject: 18396799 - fan seller - Steve Hackett - 11/10/2018 - seller seeking payment 

Hi Ash 

Seller shipped tix 9 October, previous agent discussed with Steven; seller was put in a bit of an unfair situation; request that he is not charged. Tickets have arrived to destination. Buyer has two sets of tickets - that of subbed and this order. Payments :The seller charges were cancelled. For the payment,.please ask your TL to send approval to CS Payments 

Thanks 

Tavish