Subject: Fwd: TID : 18398976 / Fan seller / Name : BTS / Date : 13/10/2018 / Regarding to tickets
From: Ashwinee Latchayya <[email-masked]>
To: Ashwani Panicker <[email-masked]>
Date: Fri, 12 Oct 2018 12:07:32 +0530 (IST)

Hi Ash, 

Inform the final buyer that the seller cannot fulfill and hence will be refunded. 

Thank you, 
Ash 

From: "Ashwani Panicker" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 11 October, 2018 19:08:46 
Subject: TID : 18398976 / Fan seller / Name : BTS / Date : 13/10/2018 / Regarding to tickets 

Hi Ashwinee, 

We sent buyer the link to download the e tickets however she is not able to do download them . 
Its a case of active direction ( 17153478 to 18398976 ) and Substitution (17050484). 

The buyer want to know when she can recv the tickets the event is near and still the tickets are not uploaded . 

Please can you check with the concern team what is the possible solution ? 

Regards 

Ashwani