Subject: Fwd: TID : 17873028 / Broker - UK / Name : Oakland Raiders vs Seattle Seahawks - NFL International Series 2018 / Date : 14/10/2018- Regarding to tickets
From: Ashwinee Latchayya <[email-masked]>
To: Ashwani Panicker <[email-masked]>
Date: Thu, 11 Oct 2018 19:17:56 +0530 (IST)

Flagged 

From: "Ashwani Panicker" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 11 October, 2018 11:31:33 
Subject: TID : 17873028 / Broker - UK / Name : Oakland Raiders vs Seattle Seahawks - NFL International Series 2018 / Date : 14/10/2018- Regarding to tickets 

Hi Ashwinee, 

The buyer informed the tickets are delivered to his Home address instead of travel address. 
The seller shipped the tickets before MSBD 

MSBD - 07/10/2018 
Shipped on - 05/10/2018. 

As per the transaction tab the buyer updated the travel address so that he can collect the delivery there after 08/10/2018. 
However UPS delivered the tickets to his Home address on 10/10/2018. Since its a carrier fault can we give replacement to buyer . 

Can you please check with the concern team for a replacement of tickets . 

Regards 

Ashwani