Subject: 17027111 - Broker: UK ; Striking Matches - 09/09/2018 ; Cancelled Event
From: Ashwinee Latchayya <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Tavish Gawri <[email-masked]>
Date: Tue, 9 Oct 2018 18:10:55 +0530 (IST)

Hi Nuno, 

As the event was cancelled ; buyer has returned the tickets back to us. Buyer has provided tracking number as well as proof of receipt which clearly shows that tickets were shipped back on 24/09. 

However, there is no case note stating that the tickets have been received by us yet. 

Can we check with the relevant team as buyer is chasing refund. 

Kind Regards, 
Ashwinee 

From: "Tavish Gawri" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 9 October, 2018 12:51:34 
Subject: 17027111 - buyer - Striking Matches - 09/09/2018 

Hi Ash 

Buyer's event was cancelled and he provided receipt of the tracking number. I checked the delivery and it says that the tickets have been shipped back to Ireland. In the case history there is no case note that the tickets have been returned to Viagogo. 

Thanks