Subject: CASE: 14168091- hacked account
From: Ashwinee Latchayya <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Gunjan Jain <[email-masked]>
Date: Thu, 4 Oct 2018 13:09:32 +0530 (IST)

Hi Nuno, 

Buyer emailed us through a case ID (14168091) claiming he has an account (TID 17615346) which has been hacked. 

He claims that someone named Paddy has changed the account details as well as the email address on the account. 

We received this email from [email-masked] and the email address on the TID 17615346 is [email-masked]. 

Could you escalate this to frauds team so that they can investigate further. 

Kind Regards, 
Ashwinee 

From: "Gunjan Jain" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 4 October, 2018 12:28:02 
Subject: CASE: 14168091- hacked account 

Hi, 

Buyer emailed to say that someone named Paddy changed the email address and have stolen the account. The Email from which we got the query is : 
[email-masked] while the hacked email ID is [email-masked] from the name of paddy as showing by pulling the case from phone call. Please look into the case. 
TID for the order is 17615346. 

Thank you 

Gunjan