Subject: Fwd: 15742342; Fan seller; Ed Sheeran ; 02/06/2018 ;payment issue
From: Ashwinee Latchayya <[email-masked]>
To: Mansi Chhabra <[email-masked]>
Cc: Shilpa Ranga <[email-masked]>
Date: Tue, 2 Oct 2018 13:46:17 +0530 (IST)

Hi Mansi, 

This was flagged to you by Govind. Can you see if any action has been taken regarding the TID above. 

Kind Regards, 
Ashwinee 

From: "Shilpa Ranga" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 1 October, 2018 16:22:33 
Subject: 15742342; Fan seller; Ed Sheeran ; 02/06/2018 ;payment issue 

Hi Ashwinee, 

Please reassign this case to Govind Chauhan as he kept it on follow up 1 week back and flagged to fs.Mansi. 

govind.chauhan 
CSR Comment : Seller - When do I get paid? 25/09/18 14:28 (5 days 19 hours ago) 

Subject: CSL Follow-Up 

...Less 

Follow Up - Follow Up - Follow Up - C: Seller has not received the payment yet 

I: Checked the case : Name : Ed Sheeran, When: 114 day(s), 14 hours ago,State : Pending Requirement For Payment. Agent conor.gough asked to contact him on this case. 

A: Sent an email to seller and flagged to Mansi 

N: Follow Up 

Follow Up set to [PerformAction] 
Follow Up set for: 26/09/2018 14:28:16 

Thank you 
Shilpa