Subject: Re: 15890313
From: Ashwinee Latchayya <[email-masked]>
To: Vishal Nayyar <[email-masked]>
Date: Sun, 30 Sep 2018 14:09:49 +0530 (IST)

CIAN: 

C: Buyer claims not having received tickets on her Ticketmaster account. 

I: Checked case history ; When: 10 hours ago ; TS: Complete ; DP: Ticketmaster ; 

According to case history , CSNY has confirmed the tickets were transferred on April third however agent lincoln ferreira requested the Broker US to provide proof of transfer 18 hours before the event and at the same time informed the buyer that tickets were transferred. Proof provided by buyer is not valid enough 

A: Emailed buyer requesting to send screenshot of ticketmaster account 

N: Follow up set to check proof 

From: "Vishal Nayyar" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Sunday, 30 September, 2018 13:55:18 
Subject: 15890313 

Plz check this