Subject: 18234195, Fan Seller, Elrow Sydney 2018 - Sambowdromo do Brasil , 22/12/2018 13:00 , On-call team / wrong date
From: Ashwinee Latchayya <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Ekta VGG <[email-masked]>
Date: Fri, 28 Sep 2018 19:37:52 +0530 (IST)

Hi Brian, 

According to viagogo the event is scheduled on 22/12/2018 and according to the official website , the event is taking place on 15/12/2018. 

Can you forward this issue to the on-call team please. 

Transaction ID / Listing number : 18234195 / 245966948 
Event ID: 3150461 
Event Name: Elrow Sydney 2018 - Sambowdromo do Brasil 
Event Date: 22/12/2018 13:00 
Geography: Fan Seller 
Username: [email-masked] 
What needs to be done:Elrow Sydney 2018 - Sambowdromo do Brasil event is taking place on 15th Dec'2018 in Sydney,AU however on our website It is showing on 22/12/2018 which seems incorrect 
proof: https://www.elrow.com/en/events/upcoming/show/sambodromo-do-brasil 
Link to viagogo page: https://www.viagogo.com/Festival-Tickets/International-Festivals/Elrow-Tickets/E-3150461 

Kind Regards, 
Ashwinee 

From: "Ekta VGG" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 28 September, 2018 11:39:39 
Subject: {18234195, Fan Seller, Elrow Sydney 2018 - Sambowdromo do Brasil , 22/12/2018 13:00 , Wrong tickets sold} 

Hi, 

Buyer is asking for a full refund as event Elrow Sydney 2018 ,Sydney ,AU is on 15th Dec. I checked on and it seems Incorrect. Can you rectify this. 

Transaction ID / Listing number : 18234195 / 245966948 
Event ID: 3150461 
Event Name: Elrow Sydney 2018 - Sambowdromo do Brasil 
Event Date: 22/12/2018 13:00 
Geography: Fan Seller 
Username: [email-masked] 
What needs to be done:Elrow Sydney 2018 - Sambowdromo do Brasil event is taking place on 15th Dec'2018 in Sydney,AU however on our website It is showing on 22/12/2018 which seems incorrect 
proof: https://www.elrow.com/en/events/upcoming/show/sambodromo-do-brasil 
Link to viagogo page: https://www.viagogo.com/Festival-Tickets/International-Festivals/Elrow-Tickets/E-3150461 

Thanks, 
Ekta