Subject: Fwd: 18198538; Broker UA- Olena Serdiuk; Bayern Munich vs Ajax - Champions League 2018-19; 02/10/2018 21:00; Buyer is chasing their subbed tickets
From: Ashwinee Latchayya <[email-masked]>
To: Harpriya Walia <[email-masked]>
Date: Fri, 28 Sep 2018 17:22:44 +0530 (IST)

Hey, 

According to user transaction - it was subbed to another order - ID 18237166. 

From: "Harpriya Walia" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 28 September, 2018 13:17:04 
Subject: 18198538; Broker UA- Olena Serdiuk; Bayern Munich vs Ajax - Champions League 2018-19; 02/10/2018 21:00; Buyer is chasing their subbed tickets 

Ash, 

The tickets for this order were substituted from 17953287 as the Seller of the old TID did not fulfil; 
Agent Ana Alvarez sent alternative links to the Buyer, but the Buyer is unable to see the links as it shows "link expired" whenever he clicks on the links. 
So I checked and the Transaction State of this TID (18198538) shows " Cancelled By Customer Service; Reason : Cancelled New Substitute". 

flagging to you as discussed. 

harpriya