Subject: 18078469 - Broker - DE - South Africa vs Wallabies - 29/09/2018 17:05 - Alternate tickets offered / Arranging pick up
From: Ashwinee Latchayya <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Pooja Pachauri <[email-masked]>
Date: Wed, 26 Sep 2018 12:30:28 +0530 (IST)

Hi Nuno, 

The seller didn't fulfil and the order was subbed. 

Ana alvarez offered alternative tickets (LID 212424071 ; Broker: AU) - paper tickets. However, buyer claims that he cannot provide us with a delivery address as he will be most of the time on the road. 

Buyer would like to pick the tickets up at the venue. Can we check with SS team whether tickets can be picked up please. 

Kind Regards, 
Ashwinee 

From: "Pooja Pachauri" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 26 September, 2018 12:20:05 
Subject: 18078469 - Power Seller Broker Pay After Event - DE - South Africa vs Wallabies - 29/09/2018 17:05 - Alternate tickets offered 

Hi Ashwinee, 

It is a case of pending substitution where buyer was asked to provide delivery address as his tickets will be now paper tickets instead of e- tickets. Buyer informed us that he do not have any delivery address so he want to pickup his tickets from the venue on friday ( a day before the event). 

Can we inform the agent Ana Alvarez to look into this case as this is Ana's follow up. 

Thanks, 

Pooja