Subject: 17842172 - Broker MX - Banda MS - 22/09/2018 - Proof of Delivery
From: Ashwinee Latchayya <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Valeria Julia <[email-masked]>
Date: Tue, 25 Sep 2018 11:43:11 +0530 (IST)

Hi Nuno, 

Buyer claims not having received the ticket and the pick up point. 

She has provided proof of phone logs she has made to the seller. 

Can SS team contact Broker MX and request proof of delivery please. 

Kind Regards, 
Ashwinee 

From: "Valeria Julia" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Sunday, 23 September, 2018 19:14:41 
Subject: Re: 17842172 - Broker MX - Banda MS - 22/09/2018 - ask seller POD 

Ash, 

I could phone the buyer, she told me that she went arround 5 to the event, called the numbers we gave her, was told to wait till 7. Called again at 7, was told to go till the venue. Reached by 8 aprox and called again, was told they were having some issues with the timings but to wait more. Called at 8.20, voicemail. Called at 9, was told to wait. Called 9.15, voice mail, left the place as nobody showed up. 

Thanks, 

Valeria 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Valeria Julia" <[email-masked]> 
Sent: Sunday, 23 September, 2018 14:53:44 
Subject: Re: 17842172 - Broker MX - Banda MS - 22/09/2018 - ask seller POD 

Hi Val, 

Can you call the buyer and check if she went to the pick up point mentioned and whether she called the person she was supposed to meet. 

Ask for proof and let me know once you've done this. 

Kind Regards, 
Ashwinee 

From: "Valeria Julia" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Sunday, 23 September, 2018 14:16:32 
Subject: 17842172 - Broker MX - Banda MS - 22/09/2018 - ask seller POD 

Ash, 

this is a SMC and buyer is saying that when she went to the pickup point she was told to go to the venue that she was going to get the tix. She went and kept waiting but did not get the tix. 

Can we ask the seller for POD please? (meanwhile I have asked proof to the buyer) 

Thanks, 

Valeria