Subject: Fwd: (TID: 17253362 - Broker US{USA} - Phoenix - 04/10/2018 - SS ESC)
From: Ashwinee Latchayya <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Caleb Lundinga Lodi <[email-masked]>
Date: Sun, 23 Sep 2018 14:35:14 +0530 (IST)

Hi Brian, 

Can you confirm whether it's okay if Caleb contacts the Broker here as it's a US Broker. 

Kind Regards, 
Ashwinee 

From: "Caleb Lundinga Lodi" <[email-masked]> 
To: "ashwinee" <[email-masked]> 
Sent: Saturday, 22 September, 2018 13:52:55 
Subject: Re: (TID: 17253362 - Broker US{USA} - Phoenix - 04/10/2018 - SS ESC) 

Hello Ashwinee; 

The seller is Broker US, do you really want me to call him? 

Regards 
caleb 

From: "ashwinee" <[email-masked]> 
To: "Caleb Lundinga Lodi" <[email-masked]> 
Cc: "Shaquela Shepherd" <[email-masked]>, "CS.NewYork" <[email-masked]>, "Kritika Mirchandani" <[email-masked]>, "Uma Bairiya" <[email-masked]>, "Brian Sexton" <[email-masked]> 
Sent: Friday, September 21, 2018 9:07:12 AM 
Subject: Re: (TID: 17253362 - Broker US{USA} - Phoenix - 04/10/2018 - SS ESC) 

Hi Caleb, 

S eller provided confirmation email that shows e-tickets are attached. 

Could you call the seller and request him to attach e-tickets to email that buyer can print and have scanned at the event. 

Kind Regards, 

Ashwinee 

From: "Brian Sexton" <[email-masked]> 
To: "Shaquela Shepherd" <[email-masked]>, "CS.NewYork" <[email-masked]>, "Ashwinee Latchayya" <[email-masked]> 
Cc: "Kritika Mirchandani" <[email-masked]>, "Uma Bairiya" <[email-masked]> 
Sent: Thursday, 20 September, 2018 20:18:42 
Subject: RE: (TID: 17253362 - Broker US{USA} - Phoenix - 04/10/2018 - SS ESC) 

[ mailto:[email-masked] | @Ashwinee Latchayya ] – can you check this and ask Caleb or someone to call this French seller and ask them to provide the e-tickets? 

From: Shaquela Shepherd 
Sent: Thursday 20 September 2018 15:41 
To: Brian Sexton <[email-masked]>; CS.NewYork <[email-masked]> 
Cc: Kritika Mirchandani <[email-masked]>; Uma Bairiya <[email-masked]> 
Subject: Re: (TID: 17253362 - Broker US{USA} - Phoenix - 04/10/2018 - SS ESC) 

Hi, 

Seller provided confirmation email that shows e-tickets are attached again. 

I attempted to call them but only got their voicemail. It sounds like they might speak Canadian French. 

Can we get someone who speaks french to call them? 

I emailed the seller again asking for him to please attach e-tickets to email that buyer can print and have scanned at the event. 

Kind regards, 

Shaquela 

Seller Support, Viagogo Inc 

[ mailto:[email-masked] | [email-masked] ] 

From: Shaquela Shepherd 
Sent: Wednesday, September 19, 2018 3:28:17 PM 
To: Brian Sexton; CS.NewYork 
Cc: Kritika Mirchandani; Uma Bairiya 
Subject: Re: (TID: 17253362 - Broker US{USA} - Phoenix - 04/10/2018 - SS ESC) 

Sorry this was for the wrong order. 

Kind regards, 

Shaquela 

Seller Support, Viagogo Inc 

[ mailto:[email-masked] | [email-masked] ] 

From: Shaquela Shepherd 
Sent: Wednesday, September 19, 2018 3:25:00 PM 
To: Brian Sexton; CS.NewYork 
Cc: Kritika Mirchandani; Uma Bairiya 
Subject: Re: (TID: 17253362 - Broker US{USA} - Phoenix - 04/10/2018 - SS ESC) 

Hi, 

Seller provided proof of transfer. 

Kind regards, 

Shaquela 

Seller Support, Viagogo Inc 

[ mailto:[email-masked] | [email-masked] ] 

From: Shaquela Shepherd 
Sent: Wednesday, September 19, 2018 9:35:31 AM 
To: Brian Sexton; CS.NewYork 
Cc: Kritika Mirchandani; Uma Bairiya 
Subject: Re: (TID: 17253362 - Broker US{USA} - Phoenix - 04/10/2018 - SS ESC) 

Hi, 

I will reach out to the seller now. 

Kind regards, 

Shaquela 

Seller Support, Viagogo Inc 

[ mailto:[email-masked] | [email-masked] ] 

From: Brian Sexton 
Sent: Wednesday, September 19, 2018 9:20:04 AM 
To: CS.NewYork 
Cc: Kritika Mirchandani; Uma Bairiya 
Subject: FW: (TID: 17253362 - Broker US{USA} - Phoenix - 04/10/2018 - SS ESC) 

Hi, 

This Broker US has provided a StubHub confirmation email instead of an e-ticket for this sale. 

Could someone please ask the Broker US to provide the e-tickets? 

Kind regards, 

Brian 

From: Kritika Mirchandani < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday 19 September 2018 08:37 
To: Brian Sexton < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Uma Bairiya < [ mailto:[email-masked] | [email-masked] ] > 
Subject: (TID: 17253362 - Broker US{USA} - Phoenix - 04/10/2018 - SS ESC) 

Hi Brian, 

TID: 17253362 

Seller has uploaded the confirmation email that he got from Stubhub as e-ticket. 

Can you please check with the seller if he can send correct tickets? 

Kind Regards 
Kritika Mirchandani 

From: "Uma Bairiya" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Kritika Mirchandani" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 19 September, 2018 12:27:39 
Subject: 17253362 - Nicolas Picard Power Seller Broker US - Phoenix - 04/10/2018 19:00 - confirmation email uploaded as e-tickets 

Hi Kritika, 

Seller has uploaded the confirmation email he got from Stubhub as e-ticket. 

Please check and take actions accordingly. 

Thanks 

Uma