Subject: Fwd: 18023674 - Broker US - Canelo Alvarez vs Gennady Golovkin - 15/09/2018 - reassign
From: Ashwinee Latchayya <[email-masked]>
To: Anurag Pradhan <[email-masked]>
Cc: Viraat <[email-masked]>, Valeria Julia <[email-masked]>
Date: Fri, 21 Sep 2018 12:35:47 +0530 (IST)

Hi Anurag, 

Surwain hasn't taken action on the case yet and it's still on Valeria's follow up. 

Can you check this with Surwain please. 

Kind Regards, 
Ashwinee 

From: "Valeria Julia" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 21 September, 2018 12:12:12 
Subject: Re: 18023674 - Broker US - Canelo Alvarez vs Gennady Golovkin - 15/09/2018 - reassign 

Ash, the agent has not step in, Im still following it. 

From: "Anurag Pradhan" <[email-masked]> 
To: "Surwain Ujain" <[email-masked]> 
Cc: "Ashwinee Latchayya" <[email-masked]>, "Valeria Julia" <[email-masked]> 
Sent: Tuesday, 18 September, 2018 23:26:01 
Subject: Fwd: 18023674 - Broker US - Canelo Alvarez vs Gennady Golovkin - 15/09/2018 - reassign 

Hi Surwain, 

Please take ownership of this account. 

Regards, 

Anurag. 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Anurag Pradhan" <[email-masked]> 
Cc: "Valeria Julia" <[email-masked]> 
Sent: Monday, 17 September, 2018 12:23:19 
Subject: 18023674 - Broker US - Canelo Alvarez vs Gennady Golovkin - 15/09/2018 - reassign 

Hi Anurag, 

Can you assign this case to a night shift agent please. 

Buyer claims rag but agent cannot call due to shift timing. 

Kinf Regards, 
Ashwinee 

From: "Valeria Julia" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Sunday, 16 September, 2018 12:15:39 
Subject: 18023674 - Broker US - Canelo Alvarez vs Gennady Golovkin - 15/09/2018 - reassign 

Maam, 

buyer is in USA and needs to be called to find out if he used tix or not (issue is he got wrong tix, bought for Hyde 2 and got Hyde 5, and by phoning we can easily come to know if buyer is liar). BTW event finished. 
Due to my shift timings I cant call. 

Thanks, 

Valeria