Subject: Re: 17596314 and TID: 17596314 - Name : Oktoberfest Munich - Midday View - Date : 24/09/2018 12:00 (Local) - Plan : UPS - Germany International (Express Saver) - Tickets delivered to the incorrect location.
From: Ashwinee Latchayya <[email-masked]>
To: Kannedy Namir De Carvalho Barai <[email-masked]>
Cc: Guilherme Swamipersad Costa Autar <[email-masked]>, Felipe Barros Gallina <[email-masked]>
Date: Fri, 21 Sep 2018 09:41:03 +0530 (IST)

Hi Ken, 

Request the proof of shipment and TN so that you can also track the order and see it it's going to be delivered in time for the event. 

Kind Regards, 
Ash 

From: "Kannedy Namir De Carvalho Barai" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Guilherme Swamipersad Costa Autar" <[email-masked]>, "Felipe Barros Gallina" <[email-masked]> 
Sent: Thursday, 20 September, 2018 18:37:21 
Subject: Re: 17596314 and TID: 17596314 - Name : Oktoberfest Munich - Midday View - Date : 24/09/2018 12:00 (Local) - Plan : UPS - Germany International (Express Saver) - Tickets delivered to the incorrect location. 

Hi Ash 

I have talked to the secretary and asked her to send the tickets to Munich and we will reimburse the shipping fee. But I believe they will not reach on time for the event. 

Regards, 
Kannedy 

From: "Guilherme Swamipersad Costa Autar" <[email-masked]> 
To: "Kannedy Namir De Carvalho Barai" <[email-masked]> 
Cc: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, September 20, 2018 1:55:55 PM 
Subject: Fwd: 17596314 and TID: 17596314 - Name : Oktoberfest Munich - Midday View - Date : 24/09/2018 12:00 (Local) - Plan : UPS - Germany International (Express Saver) - Tickets delivered to the incorrect location. 

Kenny, 

Look also into this TID, it belongs to the same buyer on 17596314. 

17539912 <----- 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Guilherme Swamipersad Costa Autar" <[email-masked]> 
Cc: "Felipe Barros Gallina" <[email-masked]> 
Sent: Wednesday, 19 September, 2018 21:20:39 
Subject: 17596314 and TID: 17596314 - Name : Oktoberfest Munich - Midday View - Date : 24/09/2018 12:00 (Local) - Plan : UPS - Germany International (Express Saver) - Tickets delivered to the incorrect location. 

Hi G, 

As previously discussed, can you call the buyer of the above TID and ask them if they have someone at their home address who can quickly ship tickets to them please. 

Kind Regards, 
Ash 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Felipe Barros Gallina" <[email-masked]> 
Sent: Wednesday, 19 September, 2018 16:18:57 
Subject: Re: TID : 17596314 and TID: 17596314 - Name : Oktoberfest Munich - Midday View - Date : 24/09/2018 12:00 (Local) - Plan : UPS - Germany International (Express Saver) - Tickets delivered to the incorrect location. 

Flagged 

From: "Felipe Barros Gallina" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 19 September, 2018 15:04:38 
Subject: Re: TID : 17596314 and TID: 17596314 - Name : Oktoberfest Munich - Midday View - Date : 24/09/2018 12:00 (Local) - Plan : UPS - Germany International (Express Saver) - Tickets delivered to the incorrect location. 

Hi Ashwinee, 

Sorry for that, the other transaction is 17539912. 

Regards, 
Felipe 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Felipe Barros Gallina" <[email-masked]> 
Sent: Wednesday, 19 September, 2018 15:00:07 
Subject: Fwd: TID : 17596314 and TID: 17596314 - Name : Oktoberfest Munich - Midday View - Date : 24/09/2018 12:00 (Local) - Plan : UPS - Germany International (Express Saver) - Tickets delivered to the incorrect location. 

Hi Felipe, 

I've flagged TID 17596314 for approve the replacement. 

You mentioned there are 2 transactions ; however - you provided the same TID. 

Can you check please. 

Kind Regards, 
Ash 

From: "Felipe Barros Gallina" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 19 September, 2018 13:12:43 
Subject: TID : 17596314 and TID: 17596314 - Name : Oktoberfest Munich - Midday View - Date : 24/09/2018 12:00 (Local) - Plan : UPS - Germany International (Express Saver) - Tickets delivered to the incorrect location. 

Hi Ashwinee, 

The buyer contact us informing that his tickets are being sent to his home address and not to the travel address. He purchase 5 tickets in two different transactions (17596314 and 17596314), all tickets is being sent his home address. 

Tickets are now in transit and the event is in 5 days. Can we ask for replacement? 

Regards, 

Felipe