Subject: Fwd: 18112455 - Broker RU - Valencia vs Juventus - Champions League 2018-19 - 19/09/2018 21:00 - personalisation issue
From: Ashwinee Latchayya <[email-masked]>
To: Valentina Bonente <[email-masked]>
Date: Wed, 19 Sep 2018 18:33:22 +0530 (IST)

Hi Val, 

Please find below. 

Thank you, 
Ash 

From: "Nuno Correia" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 19 September, 2018 17:35:09 
Subject: Re: 18112455 - Broker RU - Valencia vs Juventus - Champions League 2018-19 - 19/09/2018 21:00 - personalisation issue 

Hello, 

These are Home (Valencia) tickets - They don't need to be personalized. 

Best Regards, 

Nuno Correia | 

From: Ashwinee Latchayya <[email-masked]> 
Sent: 19 September 2018 12:12:51 
To: Nuno Correia 
Cc: Valentina Bonente 
Subject: 18112455 - Broker RU - Valencia vs Juventus - Champions League 2018-19 - 19/09/2018 21:00 - personalisation issue 
Hi Nuno, 

Buyer has received non personalised tickets and normally Juventus is a personalised event. 

Can SS team contact Broker RU and request tickets to be personalised with the details below please. 

Vignali Tommaso, living in Modena (MO) in via Dino Compagni 76 41123. Born in Correggio (RE) on 08/05/1995. 

Vellani Francesco, living in Baggiovara (MO) in via Gambigliani Zoccoli 73 41126. Born in Correggio (RE) on 28/08/1996. 

Kind Regards, 
Ashwinee 

From: "Valentina Bonente" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 19 September, 2018 16:19:45 
Subject: Re: 18112455 - Broker RU - Valencia vs Juventus - Champions League 2018-19 - 19/09/2018 21:00 - personalisation isseu 

Here the buyer's details: 

Vignali Tommaso, living in Modena (MO) in via Dino Compagni 76 41123. Born in Correggio (RE) on 08/05/1995. 

Vellani Francesco, living in Baggiovara (MO) in via Gambigliani Zoccoli 73 41126. Born in Correggio (RE) on 28/08/1996. 

Can you please contact the relevant department. 

Valentina 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Valentina Bonente" <[email-masked]> 
Sent: Wednesday, September 19, 2018 3:53:42 PM 
Subject: 18112455 - Broker RU - Valencia vs Juventus - Champions League 2018-19 - 19/09/2018 21:00 - personalisation isseu 

Hi Val, 

Can you request for the name here please. 

Kind Regards, 
Ashwinee 

From: "Valentina Bonente" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 19 September, 2018 15:48:49 
Subject: 18112455 - Broker RU - Valencia vs Juventus - Champions League 2018-19 - 19/09/2018 21:00 - personalisation isseu 

Ash, 

this buyer called me informing that he downloaded the tixs but they arenot personalised. He has never received email for details and the seller neither. 

Can you please inform the seller support as soon as possible. 

Valentina