Subject: Fwd: TID : 17596314 and TID: 17596314 - Name : Oktoberfest Munich - Midday View - Date : 24/09/2018 12:00 (Local) - Plan : UPS - Germany International (Express Saver) - Tickets delivered to the incorrect location.
From: Ashwinee Latchayya <[email-masked]>
To: Felipe Barros Gallina <[email-masked]>
Date: Wed, 19 Sep 2018 15:00:07 +0530 (IST)

Hi Felipe, 

I've flagged TID 17596314 for approve the replacement. 

You mentioned there are 2 transactions ; however - you provided the same TID. 

Can you check please. 

Kind Regards, 
Ash 

From: "Felipe Barros Gallina" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 19 September, 2018 13:12:43 
Subject: TID : 17596314 and TID: 17596314 - Name : Oktoberfest Munich - Midday View - Date : 24/09/2018 12:00 (Local) - Plan : UPS - Germany International (Express Saver) - Tickets delivered to the incorrect location. 

Hi Ashwinee, 

The buyer contact us informing that his tickets are being sent to his home address and not to the travel address. He purchase 5 tickets in two different transactions (17596314 and 17596314), all tickets is being sent his home address. 

Tickets are now in transit and the event is in 5 days. Can we ask for replacement? 

Regards, 

Felipe